Large group solutions

3 colleagues laughing in a meeting

Flexible benefits. More ways to manage costs.

Harvard Pilgrim helps businesses (51+) balance comprehensive coverage and cost control, with flexible medical, dental and vision options. Featured enhancements for 2027 include:

  • $0 virtual primary care with Doctor on Demand, coming January 1, 2027
  • New virtual muscle, joint and pain management support from Hinge Health 
  • Expanded caregiver services from Wellthy
  • Enhanced care finder tool from Ovia
  • New cost management opportunities with alternative funding arrangements, tiered network options, employer-sponsored financial accounts, plan selection guidance and more
  • Exceptional service and support, including access to highly skilled Member Advocates and our new provider search platform

At Harvard Pilgrim, we provide access to high-quality coverage and outstanding service for organizations across Massachusetts, Maine, New Hampshire and Rhode Island. Our teams are experts in designing and recommending solutions that improve employee health, manage costs, and deliver high satisfaction to employers and health plan members.

Independent nonprofit

90 cents of every dollar goes to member care

We answer to the people we serve — not shareholders — so resources go directly toward better access, affordability and outcomes for your workforce.

New England roots

50+ years serving local employers

Local decision making keeps care connected and responsive. With a robust regional network and the largest national network, your employees benefit from nationwide coverage with local accountability.

Deep partnerships

95% account satisfaction rate

We partner closely with employers and providers. Together, we deliver coverage that improves access, manages costs and advances employee well-being.

Moments that matter

96% member onboarding satisfaction rate

People that show up, solve problems, stay engaged and drive better health outcomes for your employees.

Harvard Pilgrim provides comprehensive benefits and services to employers throughout New England. These are some of the local industries that trust us to support their financial goals and their employees’ total health and well-being.

Regional and national networks

Doctors and hospitals that employees trust, plus high-quality virtual care options. 1.8+ million doctors in our national network; 109,000+ doctors and 150+ hospitals in our regional network.

Multiple funding arrangements

Fully insured and self-insured plans, plus alternative funding arrangements and risk management solutions.

Women's health and family programs

Wellness offerings include support for menopause, fertility/infertility, parenting and caregiving.

Workplace wellness

Strategies and onsite programs tailored to your employees’ needs. 

Seamless member onboarding

With a 96% satisfaction rate, our best-in-class SmartStart program helps you and your employees make a hassle-free switch to Harvard Pilgrim. Learn about SmartStart.

Dedicated account managers

Our account teams make your goals their priority and get to know what matters most to your organization. This has earned us 90% account retention year over year.

"Our account team is responsive and knowledgeable. They’ve worked with us on unique situations, helping to resolve complex issues that don’t always fall in Harvard Pilgrim’s remit. We appreciate our team very much!"

– Satisfied Harvard Pilgrim client

Disclosures

All statistics are based on internal data as of August 2025.