Help

Do you have a question about your benefits and coverage? Need some tips on choosing a plan or a doctor? Start here for helpful information and advice.

Learn the Lingo

This is a guide to some of the insurance terms you’ll see and hear as a Harvard Pilgrim member.

Find out what it all means

Tips to Pick a Plan

Learn about our plans and which type may be right for you. 

Understand the differences

Reimbursement account basics

Find some general information about FSAs, HRAs, and HSAs – three different types of reimbursement accounts to help pay for your health care expenses – including how they work and how they differ. For example, FSAs and HRAs are available through employer-paid plans, and HSAs are available to members with qualified (employer or individual) plans.

Reimbursement account basics

Tips for Choosing a PCP

Here’s some advice on what to think about when choosing a PCP.

Check out our tips

Ask Member Services

We're here to answer your questions about benefits and coverage. Get in touch with our Member Services team by phone or our secure member portal. You can also see if we answered your questions in our Ask Member Services FAQs.

See if your question is already here

Web Accessibility

We want everyone to be able to use our site.

Read our note on accessibility standards