Help

Do you have a question about your benefits and coverage? Need some tips on choosing a plan or a doctor? Start here for helpful information and advice.

Learn the Lingo

This is a guide to some of the insurance terms you’ll see and hear as a Harvard Pilgrim member.

Find out what it all means

Tips to Pick a Plan

Learn about our plans and which type may be right for you. 

Understand the differences

Reimbursement Account Basics

This is some general information about FSAs, HRAs and HSAs, including how they work and how they differ.

Learn more

Tips for Choosing a PCP

Here’s some advice on what to think about when choosing a PCP.

Check out our tips

Ask Member Services

These are answers to the questions our members ask most often.

See if your question is already here

Web Accessibility

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Read our note on accessibility standards