Resources

Discounts and savings

Being a Harvard Pilgrim member is so rewarding! Save big with exclusive discounts on a wide variety of health and well-being products and services.

Check out discounts and savings

Documents and forms

Reimbursement forms, authorization forms, vision care claim forms, tax forms, plan documents and more — all in one convenient location.

Tax form information

Find the insurance forms you need

Emergency room alternatives

Did you know that more than half of all emergency room visits are avoidable? The next time you need care right away, but it’s not a life-threatening situation, please consider these time- and money-saving alternatives.

Save time and money with these ER alternatives

Financial tools

Managing out-of-pocket costs can be confusing. That’s why Harvard Pilgrim offers some exceptional tools that help you estimate and manage your health care costs before you receive services, as well as find care at lower-cost, higher-quality facilities while earning some great rewards.

Manage costs before receiving services with Estimate My Cost

Find lower-cost care with Reduce My Costs

Help

From the most commonly asked health care questions to understanding all that your plan has to offer, our Help section provides everything you need to know to successfully navigate your health care journey.

How to request a pharmacy exception

What is an Activity Summary?

Browse our most frequently asked questions

Which reimbursement account is right for you?

Tax form information

Choosing the best health plan for you

Defining frequently used health insurance terms

Point32Health.org system update

Prior authorizations

Specific items and services require that either your provider or you obtain approval (prior authorization) from Harvard Pilgrim. Find everything you need to know about the prior authorization process in this section.

Medical review criteria for prior authorization

Prior authorization process

Ensuring safe and effective medication use

Reimbursements

Did you know you can get reimbursed for fees paid toward fitness facilities, certain complementary and alternative medicine services, weight management programs and more? Learn how to qualify, how much you can claim and what’s covered under your plan.

Explore our fitness reimbursement program

View all reimbursement programs