Consumers
Sales Department
Consumer (Individual & Family Plans)
800-208-1221
Email the Sales Department
888-333-4742
TTY: 711
Mon., Tues. & Thurs. 8 a.m. - 6 p.m.
Wed. 10 a.m. - 6 p.m.
Fri. 8 a.m. - 5:30 p.m.
Send a secure email to Member Services. We value your privacy.
888-609-0692
TTY: 711
Oct. 1 - to March 31
8 a.m. - 8 p.m. 7 days a week
Apr. 1 - Sept. 30
8 a.m. - 8 p.m. Mon. - Fri.
Mon., Tues. & Thurs. 8 a.m. - 6 p.m.
Wed. 10 a.m. - 6 p.m.
Fri. 8 a.m - 5:30 p.m.
For eligibility, billing, benefits and claims
800-637-4751, then option 1
Email the Broker Employer Service Team
Mon. – Fri. 8:30 a.m. - 5 p.m.
(shutdown for training Wed from 8:30 -10 a.m.)
For credentialing, licensing and commissions
800-637-4751, then option 2
Email the Broker Relations Team
Mon. – Fri. 8:30 a.m. - 5 p.m.
(shutdown for training Wed. from 8:30 -10 a.m.)
For small group installs, quoting and renewal
800-637-4751, then option 3
Mon. – Fri. 8:30 a.m. - 5 p.m.
For large groups (50+)
Contact your Sales Executive or call 800-637-4751, then option 4
800-424-7285, select option 3
Oct. 1 - to March 31
8 a.m. - 8 p.m. 7 days a week
Apr. 1 - Sept. 30
8 a.m. - 8 p.m. Mon. - Fri.
800-424-7285, select option 3
Mon., Tues. & Thurs. 8 a.m. - 6 p.m.
Wed. 10 a.m. - 6 p.m.
Fri. 8 a.m. - 5:30 p.m.
For eligibility, billing, benefits and claims
800-637-4751, select option 1
Email the Broker Employer Service Team
Mon. – Fri. 8:30 a.m. - 5 p.m.
(shutdown for training Wed from 8:30 -10 a.m.)
Mon., Tues., Wed & Fri. 8 a.m. - 5 p.m.
Thurs. 8:30 a.m. - 5 p.m.
Oct. 1 - to March 31
8 a.m. - 8 p.m. 7 days a week
Apr. 1 - Sept. 30
8 a.m. - 8 p.m. Mon. - Fri.
Mon. - Fri. 8 a.m. - 6 p.m.
Sales Department
Consumer (Individual & Family Plans)
800-208-1221
Email the Sales Department
Notify Harvard Pilgrim of inaccurate information found in our Find a Provider directory.
Call 888-333-4742, TTY: 711
Members can send a secure email to Member Services.
If you are not a Harvard Pilgrim member, you can send an email here.