Contact us

We’re here to listen

Main numbers, TTY: 711

Call 888-888-4742Call 617-509-1000
mom using cell phone in living room while kids play

888-333-4742
TTY: 711

Mon., Tues. & Thurs. 8 a.m. - 6 p.m.
Wed. 10 a.m. - 6 p.m.
Fri. 8 a.m. - 5:30 p.m.

Send a secure email to Member Services. We value your privacy.

888-609-0692
TTY: 711

Oct. 1 - to March 31
8 a.m. - 8 p.m.  7 days a week

Apr. 1 - Sept. 30
8 a.m. - 8 p.m.  Mon. - Fri.

For behavioral health eligibility, benefits and claims

888-777-4742

Mon. - Fri. 8 a.m. - 6 p.m.

877-907-4742

Mon., Tues. & Thurs. 8 a.m. - 6 p.m.
Wed. 10 a.m. - 6 p.m.
Fri. 8 a.m - 5:30 p.m.

For eligibility, billing, benefits and claims

800-637-4751, then option 1
Email the Broker Employer Service Team

Mon. – Fri.  8:30 a.m. - 5 p.m.
(shutdown for training Wed from 8:30 -10 a.m.)

For credentialing, licensing and commissions

800-637-4751, then option 2
Email the Broker Relations Team

Mon. – Fri.  8:30 a.m. - 5 p.m.
(shutdown for training Wed. from 8:30 -10 a.m.)

For small group installs, quoting and renewal

800-637-4751, then option 3

Mon. – Fri.  8:30 a.m. - 5 p.m.

For large groups (50+)

Contact your Sales Executive or call 800-637-4751, then option 4

800-424-7285, select option 3

Oct. 1 - to March 31
8 a.m. - 8 p.m.  7 days a week

Apr. 1 - Sept. 30
8 a.m. - 8 p.m.  Mon. - Fri.

800-424-7285, select option 3

Mon., Tues. & Thurs.  8 a.m. - 6 p.m.
Wed. 10 a.m. - 6 p.m.
Fri. 8 a.m. - 5:30 p.m.

For eligibility, billing, benefits and claims

800-637-4751, select option 1
Email the Broker Employer Service Team

Mon. – Fri.  8:30 a.m. - 5 p.m.
(shutdown for training Wed from 8:30 -10 a.m.)

800-708-4414

Mon., Tues., Wed & Fri.  8 a.m. - 5 p.m.
Thurs.  8:30 a.m. - 5 p.m.

888-609-0692

Oct. 1 - to March 31
8 a.m. - 8 p.m.  7 days a week

Apr. 1 - Sept. 30
8 a.m. - 8 p.m.  Mon. - Fri.

888-777-4742

Mon. - Fri. 8 a.m. - 6 p.m.

Canton, MA

Corporate headquarters

Harvard Pilgrim Health Care
1 Wellness Way
Canton, MA 02021 

Boston, MA

Harvard Pilgrim Health Care Institute 
401 Park Drive, Suite 401 East
Boston, MA 02215-3325

Manchester, NH

Harvard Pilgrim Health Care
650 Elm Street, Suite 203 
Manchester, NH 03101-2596

Portland, ME

Harvard Pilgrim Health Care
80 Exchange Street, Suite 200
Portland, ME 04101