Contact Us

We’re here to listen.

Members

Member Services

Mon., Tues. & Thurs. 8 a.m. - 6 p.m.
Wed. 10 a.m. - 6 p.m.
Fri. 8 a.m. - 5:30 p.m.

(888) 333-4742
TTY: 711

Send a secure email to Member Services. We value  your privacy.

 

Behavioral Health Access Center
For behavioral health eligibility, benefits and claims

Mon. - Fri. 8 a.m. - 6 p.m.

 (888) 777-4742

Medicare Advantage Plan

Oct. 1 - to Feb.14
8 a.m. - 8 p.m.  7 days a week

Feb. 15 - Sept. 30
8 a.m. - 8 p.m.  Mon. - Fri.
 

 (888) 609-0692
TTY: 711

Medicare Supplement Plan

Mon., Tues. & Thurs. 8 a.m. - 6 p.m.
Wed. 10 a.m. - 6 p.m.
Fri. 8 a.m - 5:30 p.m.

 (877) 907-4742

Fraud, Waste and Abuse Hotline

(617) 509-1029 
(617) 509-0938 fax
Email the Hotline.

Brokers

Broker Relations
For credentialing, licensing and commissions

Mon. - Fri. 8:30 a.m. - 5 p.m.

(800) 424-7285, select option 3

Email the Broker Relations Team.

Medicare Advantage Plan

Mon. – Fri.  8 a.m. – 8 p.m.

 (800) 424-7285, select option 2

Medicare Supplement Plan

Mon., Tues. & Thurs.  8 a.m. - 6 p.m.
Wed. 10 a.m. - 6 p.m.
Fri. 8 a.m. - 5:30 p.m.

 (800) 424-7285, select option 2

Employers

Sales Department

Email the Sales Department.

Providers

Behavioral Health Access Center

Mon. - Fri. 8 a.m. - 6 p.m.

(888) 777-4742

Medicare Advantage Plan

Mon. - Fri. 8 a.m. - 8 p.m.

 (888) 609-0692

Consumers

Media inquiries

Public Relations

(617) 509-7458

Email Joan Fallon.

Website feedback

Mail us

Wellesley, MA—Corporate Headquarters
Harvard Pilgrim Health Care
93 Worcester Street
Wellesley, MA 02481 

Boston, MA
Harvard Pilgrim Health Care Institute 
Landmark Center
401 Park Drive, Suite 401
East Boston, MA 02215

Hartford, CT
Harvard Pilgrim Health Care
City Place II
185 Asylum Street, 2nd Floor
Hartford, CT 06103

Manchester, NH
Harvard Pilgrim Health Care
650 Elm Street, Suite 700 
Manchester, NH 03101-2596

Portland, ME
Harvard Pilgrim Health Care
1 Market Street, 3rd Floor
Portland, Maine 04101

Quincy, MA
Harvard Pilgrim Health Care
1600 Crown Colony Drive
Quincy, MA 02169 

Worcester, MA 
Harvard Pilgrim Health Care
Harrington Corner Building
427 Main St., Suite 200, Worcester, MA 01608