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Members

Member Services

Mon., Tues. & Thurs. 8 a.m. - 6 p.m.
Wed. 10 a.m. - 6 p.m.
Fri. 8 a.m. - 5:30 p.m.

(888) 333-4742
TTY: 711

Send a secure email to Member Services. We value  your privacy.

 

Behavioral Health Access Center
For behavioral health eligibility, benefits and claims

Mon. - Fri. 8 a.m. - 6 p.m.

(888) 777-4742

Medicare Advantage Plan

Oct. 1 - to March 31
8 a.m. - 8 p.m.  7 days a week

Apr. 1 - Sept. 30
8 a.m. - 8 p.m.  Mon. - Fri.
 

(888) 609-0692
TTY: 711

Medicare Supplement Plan

Mon., Tues. & Thurs. 8 a.m. - 6 p.m.
Wed. 10 a.m. - 6 p.m.
Fri. 8 a.m - 5:30 p.m.

(877) 907-4742

Compliance and Fraud, Waste and Abuse Hotline

(877) 824-7123 

Brokers

Small Group Implementation and Quoting
For small group installs, quoting and renewal

Mon. – Fri.  8:30 a.m. - 5 p.m.

(800) 637-4751, select option 1 for Harvard Pilgrim, then option 2

Broker Relations
For credentialing, licensing and commissions

Mon. – Fri.  8:30 a.m. - 5 p.m.
(shutdown for training Wed from 8:30 -10 a.m.)

(800) 637-4751, select option 1 for Harvard Pilgrim, then option 3

Email the Broker Relations Team.

Medicare Advantage Plan

Oct. 1 - to March 31
8 a.m. - 8 p.m.  7 days a week

Apr. 1 - Sept. 30
8 a.m. - 8 p.m.  Mon. - Fri.

(800) 424-7285, select option 3

Medicare Supplement Plan

Mon., Tues. & Thurs.  8 a.m. - 6 p.m.
Wed. 10 a.m. - 6 p.m.
Fri. 8 a.m. - 5:30 p.m.

(800) 424-7285, select option 3

Employers

Providers

Behavioral Health Access Center

Mon. - Fri. 8 a.m. - 6 p.m.

(888) 777-4742

Medicare Advantage Plan

Oct. 1 - to March 31
8 a.m. - 8 p.m.  7 days a week

Apr. 1 - Sept. 30
8 a.m. - 8 p.m.  Mon. - Fri.

(888) 609-0692

Consumers

Media inquiries

Public Relations

Email Public Relations.

Sponsorship Requests

Submit a request

Provider directory feedback

Mail us

Canton, MACorporate Headquarters
Harvard Pilgrim Health Care
1 Wellness Way
Canton, MA 02021 

Boston, MA
Harvard Pilgrim Health Care Institute 
Landmark Center
401 Park Drive, Suite 401 East
Boston, MA 02215-3325

Rocky Hill, CT
Harvard Pilgrim Health Care
55 Capital Boulevard
Rocky Hill, CT 06067

Manchester, NH
Harvard Pilgrim Health Care
650 Elm Street, Suite 700 
Manchester, NH 03101-2596

Portland, ME
Harvard Pilgrim Health Care
1 Market Street, 3rd Floor
Portland, Maine 04101

Quincy, MA
Harvard Pilgrim Health Care
1600 Crown Colony Drive
Quincy, MA 02169