Let our team help guide your path
Seeking help for behavioral health issues is a brave step along the path to better well-being. Harvard Pilgrim knows that finding a provider who’s available to see new patients or one who’s a good fit can sometimes be a long and frustrating process.
That’s where our dedicated behavioral health service navigation team can help. They offer personalized assistance and can connect you with valuable services, programs and resources.
Our service navigators can also help you:
- Get a timely appointment with a behavioral health provider for new or ongoing needs
- Connect with the right provider or program for your behavioral health needs, based on language, specialty, gender preference and more
- Learn about different kinds of behavioral health providers, programs, tools and services
How to get started
Call Member Services at 888-333-4742 (TTY: 711) and ask to speak with a behavioral health service navigator.
What our members are saying
“Kaitlyn was amazing to work with. She supported me in finding the right providers — not just the first available ones — and I am very grateful. I also really appreciated that when we seemed to find a match, she made clear that I can call back if things don’t feel right.”