Get care from a behavioral health provider
Explore our network
Our large and growing network of behavioral health providers offers expertise across dozens of behavioral health care specialties. Search our online directory to find a provider near you.
If you’re having trouble getting an appointment or have specific concerns, call Member Services at 888-333-4742 (TTY: 711).
Try virtual care
Travel hassles don’t have to stop you from getting the care you need. Explore our virtual visit options to find out which one may be right for you. Individual providers in our network may offer virtual visits, as well.
Get help right away
Dial 911 if you are having a life-threatening emergency
24/7 hotline help
The 988 Suicide & Crisis Lifeline offers phone, text or chat support if you are having a mental health or substance abuse crisis, or emotional distress.
SAMHSA’s National Helpline, at 800-662-4357 (TTY: 800-487-4889), provides referrals to local treatment facilities, support groups and community-based organizations if you are facing mental health disorders, substance use disorders or both. SAMHSA is the Substance Abuse and Mental Health Services Administration, which is an agency of the U.S. Department of Health and Human Services.
Call the 988 Suicide & Crisis Lifeline
Chat with the 988 Suicide & Crisis Lifeline
Call SAMHSA’s National Helpline 800-662-4357 (TTY: 800-487-4889)
Behavioral health resource center
Trauma resources
Whether you’re feeling frightened, alone, sad, angry or all those emotions, we’ve compiled resources to help you take the first steps toward coming to terms with a traumatic event. Explore trauma resources
Pediatric resources
Seeking support for developmental differences or emotional challenges or want to proactively invest in your child's well-being? Explore pediatric behavioral health resources
Caregiver resources
If you’re caring for someone with a behavioral health condition, we’ve put together resources to help you make the best possible decisions about their care. Explore resources for caregivers
Get personal support
Service navigation
Having trouble finding a mental health or substance use disorder provider? Our specially trained Service Navigators can help you find and get the care that’s right for you. They can assist with getting timely appointments, connecting you to other Harvard Pilgrim resources and recommending tools to support your needs.
Call Member Services at 888-333-4742 (TTY: 711)
Care management
Our licensed care managers will work with you and your providers to help you manage medical and behavioral health conditions and connect you with resources to help ensure your best health.
Substance use treatment
We provide high-quality care and support for adolescent and adult members who are struggling with alcohol use disorder, opioid addiction and other substance use challenges.
Specialty behavioral health providers
Autism Care Partners and Cortica are autism services providers that bring diagnosis, applied behavioral health analysis, therapies and other services together under one program.
Northeast Health Services offers outpatient mental health services to adults, children and adolescents. They bring therapists and prescribers together and offer in-person and virtual visits.
Learn about behavioral health conditions
We’ve put together information on stress, ADHD, depression and other behavioral health conditions to help inform and empower you on your way to better health.
Understand your benefits
Log in to your secure member account for the documents that explain how your plan covers behavioral health services and what you’re responsible for paying. Don’t have a secure member account? Create one now.
If you have questions about behavioral health benefits or claims, call Member Services at 888-333-4742 (TTY: 711)