Harvard Pilgrim provides comprehensive benefits and services to employers throughout New England. These are some of the local industries that trust us to support their financial goals and their employees’ total health and well-being.
Health care works better here
Health care works best when it’s built on relationships, not transactions. We partner closely with employers, brokers and providers, make decisions in the communities we serve and deliver on better health outcomes.
At Harvard Pilgrim, we provide access to high-quality coverage, competitively priced plans and outstanding service for employers across Massachusetts, Maine, New Hampshire and Rhode Island.
Independent nonprofit
90 cents of every dollar goes to member care
We answer to the people we serve — not shareholders — so resources go directly toward better access, affordability and outcomes for your workforce.
New England roots
50+ years serving local employers
Local decision making keeps care connected and responsive. With a robust regional network and the largest national network, your employees benefit from nationwide coverage with local accountability.
Deep partnerships
95% account satisfaction rate
We partner closely with employers and providers. Together, we deliver coverage that improves access, manages costs and advances employee well-being.
Moments that matter
96% member onboarding satisfaction rate
People that show up, solve problems, stay engaged and drive better health outcomes for your employees.
Banking
Construction
Health care
Municipalities & civic organizations
Technology
Explore what we can offer
Expanded program access from market-leading, clinical partners including Hinge Health, Wellthy for caregiver support, Ovia for maternal and women’s health and more.
Retiree coverage, national network plans, HRA- and HSA-compatible products and more. Explore Harvard Pilgrim medical plans and Point32Health dental and vision products.
Doctors and hospitals that employees trust, plus high-quality virtual care options. 1.8+ million doctors in our national network; 109,000+ doctors and 150+ hospitals in our regional network.
Fully insured and self-insured plans, plus alternative funding arrangements and risk management solutions.
Wellness offerings include support for menopause, fertility/infertility, parenting and caregiving.
Our behavioral health service navigation program connects members to the right kind of support. In fact, 99% of members report being satisfied with the first provider we recommended for them.
Strategies and onsite programs tailored to your employees’ needs.
With a 96% satisfaction rate, our best-in-class SmartStart program helps you and your employees make a hassle-free switch to Harvard Pilgrim. Learn about SmartStart.
Our account teams make your goals their priority and get to know what matters most to your organization. This has earned us 90% account retention year over year.
"Our account team is responsive and knowledgeable. They’ve worked with us on unique situations, helping to resolve complex issues that don’t always fall in Harvard Pilgrim’s remit. We appreciate our team very much!"
– Satisfied Harvard Pilgrim client
All statistics are based on internal data as of August 2025.