Looking for a plan?
Choose Harvard Pilgrim
Don’t wait for great coverage and member service – choose Harvard Pilgrim. We offer a wide array of plans for you and your family. Explore Massachusetts plans.
Qualify for a health plan subsidy?
You can still get top-quality care from Harvard Pilgrim.
Qualify for a Special Enrollment Period (SEP)?
If you believe you qualify, you can apply for a Special Enrollment Period.
Get the details you need
Information about our benefits, coverage and services – plus a handy list of health care terms.
Schedules of Benefits and SBCs
These documents break down coverage levels and costs.
Products that work for you
We offer an extensive list of covered services that allow you to live life on your terms.
Health care terms to know
From “activity summary” to “urgent care” – turn to our reference guide to keep you in the know.
Additional benefits, programs and services
- Coverage for certain generic over-the-counter (OTC) medications
- Reimbursement for gym memberships, fitness classes and more
- Monthly gift card drawing entries through our Living Well program
- Discounts for local health and wellness services
Need to make a payment?
New applicants
If you applied directly with Harvard Pilgrim, use your unique Payment Portal link in the email we sent you.
Questions? Call 844-349-8332
Current members
Online payments can be made through your Harvard Pilgrim member account under the “Top Tasks” section.
Do you have a secure member account yet? Create your account now.
Questions? Call 877-907-4742
Contact us
Member Services is here to help.
Call 888-333-4742 (TTY: 711)
Mon., Tues. & Thurs. 8 a.m. – 6 p.m.
Wed. 10 a.m. – 6 p.m.
Fri. 8 a.m. – 5:30 p.m.
Disclosures
As per the Affordable Care Act, health insurers are required to post information on their websites to help explain individual market rate increases. See the rate justification notice for reference.
Enrollment outside of the open enrollment period is allowed under certain circumstances (special enrollment period), such as an involuntary loss of employer-sponsored coverage. If you believe that you qualify for this special enrollment period, please call us at 855-354-4742, and we will be happy to assist you.
Harvard Pilgrim Health Care includes Harvard Pilgrim Health Care of New England and HPHC Insurance Company.