If you are affected by the closures of Carney Hospital and Nashoba Valley Medical Center, learn how we can help.
Statement on Steward hospital closures
If you are affected by the closures of Carney Hospital and Nashoba Valley Medical Center, learn how we can help.
We are committed to providing access to high-quality health care coverage and services to help you and your family stay healthy. Our health plans offer benefits for everything from preventive care to behavioral health services.
Take advantage of digital tools for 24/7 access to your benefits anywhere, such as Telehealth provided by Doctor On Demand and Estimate My Costs.1 Or, explore our wide choice of health and wellness resources, save with member-only discounts, and much more. For plans that include pharmacy benefits, we cover thousands of medications and offer mail service, which provides the added convenience of home delivery instead of going to a retailer.
To help you get started quickly with your new plan, we offer a variety of programs, resources, and tools, which are no cost for most plans:
Activate your secure account online or through our mobile app to access your health plan benefits information quickly and securely.
Use our provider search tool to choose your primary care provider. Even if your plan doesn’t require one, it’s good to have a PCP as your guide to navigate the health care system.
Access Telehealth provided by doctor On Demand1 for 24/7 everyday care and access to confidential therapy on your terms - by web, phone, or mobile app.
Call Member Services at (888) 333-4742 or at the number on your Member ID card available also via your secure account or mobile app.
Not yet a member? View our helpful tips to pick a plan.
1 This excludes U.S. territories (Puerto Rico, Guam, U.S. Virgin Islands) and certain other countries (e.g., nations on the U.S. Sanctions List). Physicians will not order prescriptions for patients calling from outside the U.S. Doctor On Demand physicians do not prescribe Schedule I-IV DEA controlled substances, and may elect not to treat or prescribe other medications based on what is clinically appropriate.
Members should refer to their member benefit documents for details regarding benefits and coverage.
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