2024 Medicare Stride appeals & grievances

• Requesting a Part D (Pharmacy) Appeal, or Grievance
• Requesting a Part C (Medical) Appeal or Grievance

Filing an appeal or complaint

Call: 888-609-0692, TTY: 711

Fax: 617-509-4232

Mail
Harvard Pilgrim Health Care
Attention: Medicare Advantage Appeals & Grievances
PO BOX 328
Canton, MA 02021

Contacting the Centers for Medicare & Medicaid Services (CMS)

Call: (800) MEDICARE (800-633-4227), TTY: 877-486-2048

Write:
Centers for Medicare & Medicaid Services
7500 Security Boulevard
Baltimore, MD 21244-1850

Visit:
www.medicare.gov
Medicare.gov information on filing a complaint
Medicare.gov information on filing an appeal

For more information about appeals and grievances, see your Evidence of Coverage.