Small group open enrollment hub

Everything you need for an efficient and successful enrollment season is here!

Small group checklist

Our small group checklist will help you stay on top of it all. We’re working to ensure the quickest turnarounds possible, as always.

Binder payments

To install any account, we must have received a binder check, wire payment OR completed ACH form. For the fastest receipt of binder checks, be sure to use the direct address below:

Harvard Pilgrim Health Care
Premium Cash Dept. Wing B
Attn: Binder payments
1 Wellness Way
Canton, MA 02021-1166

Deadline for new group submissions: 10 business days prior to effective date.

Need Assistance? View the Service Team Reference Guide

New group paperwork:

TIPS:   

  • Submit only COMPLETE cases in one email. Incomplete submissions require follow-up emails and cause delays in processing. Incomplete cases are placed last in the processing queue.
  • Account name should appear in subject line of all correspondence.
  • For the quickest turnaround in processing enrollments and obtaining member ID numbers, be sure to use the Express Enrollment Template and include with your submission. We need the enrollment details for final rating purposes.

Questions concerning New Group Submissions should be directed to HPNewBusinessSales@point32health.org

Deadline for new group submissions is the 25th of the month.

Need Assistance? View the Service Team Reference Guide

New Group Paperwork:

TIPS:   

  • Submit only COMPLETE cases in one email. Incomplete submissions require follow-up emails and cause delays in processing. Incomplete cases are placed last in the processing queue.
  • Account name should appear in subject line of all correspondence
  • Indicate the Bill type (List Bill/Age Banded or Composite)
  • For the quickest turnaround in processing enrollments and obtaining member ID numbers, be sure to use the Express Enrollment Template and include with your submission. We need the enrollment details for final rating purposes.

Questions concerning New Group Submissions should be directed to HPNewBusinessSales@point32health.org

Deadline for new group submissions: 10 business days prior to effective date.

Need Assistance? View the Service Team Reference Guide

New Group Paperwork:

TIPS:   

  • Submit only COMPLETE cases in one email. Incomplete submissions require follow-up emails and cause delays in processing. Incomplete cases are placed last in the processing queue.
  • Account name should appear in subject line of all correspondence.
  • For the quickest turnaround in processing enrollments and obtaining member ID numbers, be sure to use the Express Enrollment Template and include with your submission. We need the enrollment details for final rating purposes.

Questions concerning New Group Submissions should be directed to HPNewBusinessSales@point32health.org