Navigating health insurance can be daunting. Our SmartStart program team is dedicated to guiding you through enrollment even before your plan activates. They can help you understand your benefits, programs, and services available to you as a Harvard Pilgrim member.
SmartStart will guide you through enrollment even before your plan is active.
Our pre-enrollment call center dedicated team will help answer your questions about your new benefits and connect you with a nurse care manager when you or your dependents have complex medical conditions —providing needed support even before your new plan is active.
Contact us at SmartStart@harvardpilgrim.org or call 866-874-0817 for answers to your questions.
Visit harvardpilgrim.org/create to activate your secure account to quickly and securely access your personal health plan benefits information such as:
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