Welcome, employees of BILH-affiliated organizations. Harvard Pilgrim is proud to be your partner for health care coverage.
The demands of work, family and the world around us can definitely take a toll, especially during these challenging times. That’s why Harvard Pilgrim offers innovative behavioral health services for BILH employees and their families. Best of all, these programs are available at no extra cost!
Experiencing a crisis or emergency? Immediately call 911 or to go the nearest emergency facility.
BILH offers an Employee Assistance Program in partnership with KGA. Call 855-760-2454 24/7 for confidential consultations, counseling and referrals at no cost to you and your adult family members.
When your job is caring for others, it’s easy to forget about yourself. The Massachusetts Virtual Peer Support Network connects you one-on-one with someone who’s been in your shoes. Whether you work in direct care, administration, environmental services, facilities or another role, this support is for you.
BILH offers this important resource to staff who care for loved ones outside of work. Discover your “Caregiver Intensity Score” and find out how Archangels can help.
Available to employees and their covered dependents enrolled in a BILH medical plan.
Harvard Pilgrim’s enhanced behavioral health services focus on ‘whole person care,’ such as digital self-service tools, easy access to virtual therapy, and treatments for conditions like depression, anxiety, autism and substance use.
No matter which BILH medical plan you’re enrolled in, you can access our large and growing network of experienced, credentialed behavioral health providers.
If you have complex concerns, your Member Advocate team can connect you to a specially trained Behavioral Health Service Navigator to help you find the care that’s right for you and your family, assist with getting timely appointments, and more. Call 866-623-0194 or click the link below.
Explore our virtual visit options and digital tools to find out which one may be right for you. Individual providers in in BILH’s provider networks may offer virtual visits, as well.
Virtual and in-person therapy and medication management for ages 6+, treating over 40 behavioral health conditions. Emphasizes culturally competent, personalized care.
From talk therapy to medication management, Doctor On demand licensed providers are here to support you with concerns such as anxiety, depression, grief, family issues, trauma, or PTSD.
Complete virtual behavioral health services for children, adolescents and adults, with one-stop access to therapy and medication management, and a dedicated health connector to help coordinate your care and support your goals. (Available in Massachusetts only.)
Specialized provider programs to address the unique behavioral health needs of children, teens and young adults — age eligibility varying by program. Both in-person and virtual care options available.
A broad provider network across New England to help coordinate whole-child care to support families’ needs, including Autism Spectrum Therapies, Behavioral Concepts, and Positive Behavioral Supports. Plans with nationwide access can also use the UnitedHealthcare network. Services include diagnostics, Applied Behavior Analysis, occupational therapy, speech therapy, and social skills support in centers, via telehealth, or at home.
Search the provider directory for your plan using the links at the top of the page. Or call your dedicated Harvard Pilgrim Member Advocate team at 866-623-0194 if you need assistance.
Take your first step toward recovery with the help of substance use treatment, available through multiple network providers. And, Harvard Pilgrim’s internal addiction recovery care management team offers you support after inpatient treatment. Refer to your plan documents for specific details about coverage and benefits.
Better Life Partners integrates primary care and behavioral health care so you can focus on all aspects of recovery. Close relationships with local community organizations give you an extra layer of support.
Find a range of evidence-based treatment options, including inpatient detoxification, residential treatment, medication for substance use disorders, outpatient counseling and peer recovery support.
Harvard Pilgrim’s addiction recovery care management team provides guidance after inpatient treatment, with information and support on personalized recovery plans and treatment programs.
The 988 Suicide & Crisis Lifeline offers phone, text or chat support if you are having a mental health or substance abuse crisis, or emotional distress.
Get referrals to local treatment facilities, support groups and community-based organizations if you are facing mental health disorders, substance use disorders or both. SAMHSA is the Substance Abuse and Mental Health Services Administration, which is an agency of the U.S. Department of Health and Human Services.
Call 800-662-4357 (TTY: 800-487-4889)