Better Life Partners’ Massachusetts location is closing on July 15, 2026.
Below are important details to support you with transitioning your current care or seeking an alternate location for future support or health needs.
My Better Life Partners preferred location in Massachusetts will close on July 15, 2026. How can Harvard Pilgrim help?
Call Member Services at the number on your Harvard Pilgrim member ID card. If you don’t have your ID card with you, we can help you find the right number to call. Learn how to contact us.
Our Member Advocates or Behavioral Health Service Navigators can help you:
- Get access to other Better Life Partners locations in Maine or New Hampshire, if convenient.
- Find other facilities in Massachusetts where you can transition your care or seek care for future/ongoing needs
- Connect with our behavioral health care managers
Will Harvard Pilgrim be sending me a letter about this closure with additional details?
Better Life Partners sent letters to all active patients in April 2026 which included Harvard Pilgrim members.
To minimize any confusion, Harvard Pilgrim has opted to use this site for additional details and support to our health plan members.
Notification letters for facility closures are not required by law or by our regulatory guidelines. In many cases, the provider may have and/or is obligated to sent letters to its current patient roster including Harvard Pilgrim members.