Submit adds/changes/terms 30 days prior to renewal effective date to ensure receipt of ID cards prior to effective date and accurate invoices
(Existing EDI submitters approved by HPHC, or via our Employer Account online tool) 3 weeks prior to renewal effective date, to receive ID cards prior to the effective date.
Add/changes/terms - 30 days prior to renewal effective date, to ensure ID cards are received prior to effective date.
Real-time enrollment transactions: Add, change, or terminate an employees’ coverage
Rosters: Download a roster of employees and dependents
Billing: Reconcile monthly premiums using online billing
ID cards: Order ID cards
Member transactions: Review, verify, and approve employees’ online enrollment transactions
Begin administering Harvard Pilgrim enrollment & billing online benefits simply, quickly, and accurately. View this Harvard Pilgrim Employer Account step-by-step guide to get started.
Pre-enrollment support for members includes a call line to our prospective member call center for questions about specific benefits and coverage.