Behavioral Health Access Center
Through our partnership with United Behavioral Health, also known as Optum, members have access to resources and treatment for a wide range of behavioral health issues, such as depression or anxiety, ADHD, an eating disorder or concerns about substance use or addiction.
Our highly trained staff guide members to treatment options and help them understand their coverage. They can also speak directly and confidentially with a licensed clinician by calling (888) 777-4742.
Through Doctor on Demand, members can have convenient and confidential virtual visits with licensed, U.S.-trained psychologists and psychiatrists nationwide. The most common conditions treated are depression, relationship issues, workplace stress, social anxiety, addiction, trauma and loss.
Structured Therapy Program
Our AbleTo pilot is available to fully insured members through 5/1/19. AbleTo is a 24/7 structured therapy program that accelerates medical recovery and improves self-care for members who are dealing with chronic or complex medical conditions and suffering from depression, stress or anxiety. Members who have experienced traumatic life events or substance abuse can also benefit. AbleTo’s sophisticated analytics, coupled with multi-channel outreach, identify and engage members with unmet, often undiagnosed, behavioral health needs. Members can also self-refer to the program or be referred by members of their care team.
Licensed therapists and behavioral coaches use a simple and fully HIPAA-compliant telephone and video platform to meet patients where they are and provide them eight weeks of personalized, cognitive behavioral therapy and coaching.
Substance Use Disorder
We are part of the conversation and solution around the opioid addiction crisis. We are committed to doing our part to fight this crisis that is devastating so many of our families and communities. Working with Optum (United Behavioral Health), our partner for behavioral health benefits, we ensure members with substance use issues are connected to evidence-based treatment in their local communities and receive individualized support.