Insights and Updates for Providers
September 2024Important updates on reaching us by phone, email, and fax
We're modifying the way we accept requests for authorizations, notifications, and referrals across Point32Health, and recommend electronic and fax options for greater efficiency.
Read moreChoiceNet and Focus Network – MA 2025
Tier assignments for Harvard Pilgrim's ChoiceNet HMO and PPO plans, determined based on quality and cost performance, take effect January 1, 2025.
Read moreHarvard Pilgrim Provider Portal required fields update
Harvard Pilgrim is making an update to the electronic prior authorization request submission in HPHConnect when submitting an outpatient service transaction, effective Nov. 1, 2024.
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Additional Information
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COVID-19 Provider Resources
You’ll find the latest provider updates on COVID-19 related policies, coverage, and reimbursement here.
Provider Training and Events
Learn about upcoming webinars and office manager meetings, watch 3-minute video training sessions, and access training guides and resources. Plus share your feedback to help us create new events and tools geared to your needs.
What’s Ahead at Point32Health: Integration Updates
Harvard Pilgrim Health Care and Tufts Health Plan combined under the parent organization Point32Health on Jan. 1, 2021. Refer to this FAQ to learn about the work we have done in transitioning our processes and products — and our plans for what’s ahead.