Insights and Updates for Providers

October 2024
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Highlights

Important updates on reaching us by phone, email, and fax

We are providing a reminder on how to reach us for certain transactions, including a new fax number, along with resource guides for our secure portals.

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Updated address for Harvard Pilgrim mail correspondence

We are updating the address for our Harvard Pilgrim Health Care line of business from Quincy to our corporate address in Canton.

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What’s ahead for our Medicare plans for 2025

We are highlighting some updates to our Medicare Advantage plans for 2025, in connection with industrywide changes stemming from the IRA.

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Additional Information

Join the Network

Learn more about participating in Harvard Pilgrim’s exceptional provider network

Network information

Our Products

Familiarize yourself with Harvard Pilgrim’s wide range of plans

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E-Business

Our electronic transaction capabilities make doing business with us quick and efficient

E-tools

COVID-19 Provider Resources

You’ll find the latest provider updates on COVID-19 related policies, coverage, and reimbursement here.

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Provider Training and Events

Learn about upcoming webinars and office manager meetings, watch 3-minute video training sessions, and access training guides and resources. Plus share your feedback to help us create new events and tools geared to your needs.

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Vendor Prior Authorization Programs

Reference information on our vendor partners who conduct utilization management for certain services.

View Vendor programs