Insights and Updates for ProvidersOctober 2023
In preparation for the launch of our integrated and insourced behavioral health program on Nov. 1, 2023, we are sharing several tools and resources with you.Read more
The mailing address for all Harvard Pilgrim Stride claims submissions has changed.Read more
Point32Health has appointed Glenn Pomerantz, MD, JD as our new Chief Medical Officer. He oversees clinical innovation, quality and accreditation, medical policy, and the Harvard Pilgrim Health Care Institute, which includes the Department of Population Medicine at Harvard Medical School.Read more
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COVID-19 Provider Resources
You’ll find the latest provider updates on COVID-19 related policies, coverage, and reimbursement here.
Provider Training and Events
Learn about upcoming webinars and office manager meetings, watch 3-minute video training sessions, and access training guides and resources. Plus share your feedback to help us create new events and tools geared to your needs.
What’s Ahead at Point32Health: Integration Updates
Harvard Pilgrim Health Care and Tufts Health Plan combined under the parent organization Point32Health on Jan. 1, 2021. Refer to this FAQ to learn about the work we have done in transitioning our processes and products — and our plans for what’s ahead.
Getting back on track
In the wake of the cybersecurity incident we identified on April 17, we have returned our core Harvard Pilgrim Health Care systems, including our claims systems, provider website, and secure portal, HPHConnect. Thank you for your patience as we continue to bring our systems online. Browse our System Update FAQ for more information.