ICHRA FAQ
Get answers to questions about quoting and enrolling ICHRA members and more
Broker portal tip
To access the Individual Market quote and enroll system first log in to your Broker Portal. Under the ‘Quick Links’ section select ‘HPHC Individual Market’. This link will take you to the quote and enroll tool. If you have additional questions please contact your individual market representative.
Administrative forms
Important forms to help you enroll members in individual plans
View our Getting Started Guide for Brokers
What you need to know for 2025
2025 Individual Market Broker Webinar
2025 On-marketplace Product Guide
2025 Off-marketplace Product Guide
2025 Off-marketplace Plan Grid
Online Billing & Payment for Current Marketplace Members
Online Billing & Payment for Current Off Marketplace Members
Preventive Care
Under the Affordable Care Act, also known as the ACA or the PPACA, there are designated services that are considered preventive and must be covered with no cost to members.
See a list of covered preventive services (www.healthcare.gov)
What you need to know for 2025
2025 Individual Market Broker Webinar
2025 On-exchange Product Guide
2025 Off-exchange Product Guide
Online Billing & Payment for Current Exchange Members
Online Billing & Payment for Current Off Exchange Members
Preventive Care
Under the Affordable Care Act, also known as the ACA or the PPACA, there are designated services that are considered preventive and must be covered with no cost to members.
See a list of covered preventive services (www.healthcare.gov)
Contact information
Broker Member Inquiries
To be used for questions and issues regarding enrolled members.
Broker_member_inquries@point32health.org
Broker Relations
To be used for credentialing and commissions
Broker_relations@point32health.org
Individual Market Contacts
To be used for inquiries regarding sales and enrollments
MA, ME & NH: BrokerIndividualSales@point32health.org