Your Harvard Pilgrim Health Care plan information
Behavioral health is a vital part of your overall well-being. Whether you are navigating everyday stress, seeking pediatric care for your children or looking for substance use support, we encourage you to explore the behavioral resources available to you as part of your health plan.
We are happy to announce the new Brandeis Healthy You portal, powered by WebMD, is now live! The program will run from 1/4/2026-12/31/2026. All Brandeis employees are welcome to join the program at any time, earn points for participating in a variety of interactive activities, and be entered into drawings throughout the year.
Any questions can be answered by reviewing the program flyer, or contacting LivingWellSupport@Point32Health.org
Choosing the right benefits for your needs can be difficult. HYKE, a personalized decision-support tool, can help take the guesswork out of your benefits plan selection and maximize your savings.
Access to exclusive discounts on health and well-being products and services.
Access care using your smartphone, tablet or computer.
Your plan offers two reimbursements each year, a Wellness Reimbursement and a Weight Management Reimbursement.
Resources and programs to keep you and your family healthy
Create an account to access your plan and get the most out of your health insurance. Easily access your information and begin feeling secure with your health.
MyConnect, a Member Advocate service team, is your direct connection with Harvard Pilgrim. Available to you and your family members, whether you have questions about benefits, need help finding care or you’re trying to meet your healthy lifestyle goals. You’ll have one-on-one support, so the focus is always on your needs.
Use the NEW secure chat feature in your Harvard Pilgrim member account to send a message anytime, and a Member Advocate will respond within one business day. No chatbots. Just real humans who understand your plan and benefits.
Log in at harvardpilgrim.org and select “Chat with us” on the top of your home page.
Call 866-623-0184
Monday, Tuesday, Thursday: 8 a.m. – 6 p.m.
Wednesday: 10 a.m. – 6 p.m.
Friday: 8 a.m. – 5:30 p.m.