Harvard Pilgrim is committed to supporting our members and providers during this global pandemic. We’re continually assessing and adapting our policies and business operations as needed to aid in preventing the spread of the COVID-19, ensuring that members can quickly and easily access any necessary testing and treatment for the virus, and supporting providers in delivering this important care. Please refer to our resources for more information.
Provider Information Sheet
Answers to questions on coverage, coding/billing, telemedicine, pharmacy, and more.
Commercial Interim Telemedicine/Telehealth Payment Policy (COVID-19 Pandemic)
Harvard Pilgrim is emphasizing telemedicine/telehealth to members and expanding the scope of our coverage; refer to this interim policy for guidance on coverage and billing.
Harvard Pilgrim’s coronavirus microsite
Tips to help protect yourself, as well as links to CDC and state health departments.