Behavioral health and substance use disorder resources

mother hugging her pre-teen son with concerned look on her face during breakfast.

Harvard Pilgrim Health Care behavioral health provider network

Our large and growing network of behavioral health providers offers expertise across dozens of behavioral health care specialties. Search our online directory to find a provider near you.

If you’re having trouble getting an appointment or have specific concerns, call Member Services at 888-333-4742 (TTY: 711).

young female customer service rep.

Behavioral Health Service Navigator

If you have complex concerns, your Member Advocate team can connect you to a specially trained Behavioral Health Service Navigator to help you find the care that’s right for you and your family, assist with getting timely appointments, and more. 

Harvard Pilgrim offers innovative collaborations with leading behavioral health providers to expand access and remove barriers to care. These collaborations support timely, personalized care across a wide range of needs—from autism and substance use to virtual therapy and digital wellness tools.

Meru Health

This program addresses the growing demand for flexible, effective mental health care — especially for teens and young adults. Whether you’re facing anxiety, stress or burnout, Meru Health’s 12-week digital mental health program offers personalized, confidential care that fits your lifestyle with licensed therapist support, self-guided tools and daily guidance to help you feel better, faster. Ages: 13-Adult

InStride Health

InStride Health is a specialized virtual program for members (ages 7-24) experiencing conditions such as excessive worry, panic attacks, intrusive thoughts, compulsions, social anxiety, fears or phobias, school avoidance, body dysmorphia and hair pulling/skin picking. Ages: 7-24

Call 855-438-8331 or email InStride Health at info@instride.health

Velara Health

Complete virtual behavioral health services for children, adolescents and adults, with one-stop access to therapy and medication management, and a dedicated health connector to help coordinate your care and support your goals. (Available in Massachusetts only.) Ages: 12-Adult

Grow Therapy

Virtual and in-person therapy and medication management for ages 6+, treating over 40 behavioral health conditions. Emphasizes culturally competent, personalized care. Ages: 8-Adult

If you or a family member is struggling with substance use disorder, we can help. We’ll recommend a high-quality treatment program in your area that can provide physical, emotional and psychological support for successful recovery. And, we’ll cover all medical necessary care, including office visits and medication. Check your Explanation of Benefits for coverage.

Addiction recovery care management team

Harvard Pilgrim’s addiction recovery care management team provides guidance after inpatient treatment, with information and support on personalized recovery plans and treatment programs.

Spectrum Health

Ages: 18+ 
Massachusetts residence only

Spectrum Health Systems offers Harvard Pilgrim members a full range of options to meet their substance use treatment or mental health care needs, or both. Their programs include:

  • Inpatient detoxification
  • Residential treatment
  • Medication for substance use disorder
  • Outpatient counseling
  • Peer recovery support

Outpatient treatment centers are located throughout Massachusetts; individual, group and family counseling services are available.

Better Life Partners

Better Life Partners offers same-day treatment, with the integration of primary and behavioral health care, members can truly focus on all aspects of recovery from medical and emotional well-being to substance use disorder.

Key benefits include: 

  • Rapid Withdrawal Relief: Quick access to medication assisted therapy
  • Flexible Therapy: Choice of group or individual sessions
  • Expert Counseling: Weekly and as-needed sessions with trained counselors
  • Easy Communication: Reachable via phone, email or SMS

High Point Treatment Center

A tier 1 provider
Located in Plymouth, MA and other locations throughout southern MA.
Contact them at 508-224-7701

Learn more

Gosnold Behavioral Health

A tier 1 provider
Located in Falmouth, MA and other locations throughout southern MA.
Contact them at 800-444-1554

Learn more

CCHC Outpatient Behavioral Health Services

Centers for Behavioral Health has two outpatient sites, one located at 460 West Main St, Hyannis, and the other located in the Fontaine Medical Center at 525 Long Pond Dr., Harwich. We offer a wide range of psychiatric services for all ages.

CCHC Adult Partial Hospital Program

The Centers for Behavioral Health’s Adult Partial Hospitalization Program (PHP) is a short term, intense outpatient group treatment program open to individuals with acute psychiatric conditions that require more support and structure than outpatient treatment alone can provide. PHP may also serve as a transition following inpatient hospitalization as we provide the intensity of services found on an inpatient unit for those who do not or no longer require 24-hour supervision.