New member ID cards coming in 2022

Beginning with plan effective dates of January 1, 2022, Harvard Pilgrim is updating its member ID cards to comply with new requirements as part of the 2021 Consolidated Appropriations Act. The new ID cards will now include additional cost sharing details, such deductibles and out-of-pocket maximums, along with the copayment amounts you currently see.

If you are renewing your Harvard Pilgrim plan, your digital ID card — available through your Harvard Pilgrim online member account — will include the new information after your enrollment is processed.

You won’t receive a new ID card via postal mail, unless there are certain changes to your plan (e.g., you enroll in a different plan for 2022 or the cost sharing on your current plan changes) or if there’s a change to your personal information.

If any new members are added to your plan as of January 1, 2022, they will receive a new ID card in the mail after their enrollment is processed.

If you don’t receive a new ID card in the mail, you should continue to use your current ID, just as you do today. If you prefer, you can request an updated ID card be mailed to you by logging in to your online member account or by calling Member Services at (888) 333-4742.

How to find your ID card online

Simply log in to your member account and click on Get your ID cards under the “Top Tasks” menu. You’ll have the option to download your digital ID card or request a new one via mail.