Behavioral Health Care

Supporting your emotional and mental well-being.

Behavioral health care is occasionally referred to as mental health care; however, the term behavioral health is more common now because it includes your behaviors and habits, as well as your mental and emotional wellness.*

Conditions such as depression, anxiety, panic disorders, stress management, addictions, eating disorders, relationship issues and others can affect how you think, feel and act. Your behavioral health determines how you handle stress, relate to others and make healthy choices. If you have a behavioral health need, you are not alone.  In fact, one study showed that about 20% of American adults have experienced a mental health issue at some point in their life.**

We invite you to read further to learn more about common behavioral health needs, when to seek help, how to find behavioral health providers and what you may expect from treatment. You can learn more about behavioral health topics and resources, manage your claims, and access your explanation of benefits on Optum's Live and Work Well member website.

*Centers for Disease Control and Prevention. Mental Health.

**U.S. Department of Health and Human Services. Mental Health Myths and Facts.

Behavioral health tools and apps

Harvard Pilgrim offers behavioral health tools that you can use anywhere, anytime — so you’ll never feel alone on your behavioral health journey. The Sanvello mobile app offers clinical techniques to help dial down the symptoms of stress, anxiety and depression, while Talkspace digital therapy service connects you to a dedicated, licensed therapist in your state via private messaging or live video.

Behavioral health tools and apps

Common behavioral health conditions

You don’t have to live with symptoms of behavioral or mental health conditions. Harvard Pilgrim is here to help you and your family members understand the symptoms of common behavioral health conditions – so you can get the support and treatment you need.

Common behavioral health conditions

When is it time to seek help?

Discover how to recognize symptoms and get effective mental health treatment. Feelings such as stress, sadness and anxiety happen to everyone from time to time. But when changes in your mood or behavior impact how you work, sleep, eat, relate to others or enjoy life, it may be time to talk to a behavioral health provider.

When is it time to seek help?

Additional resources for support

Harvard Pilgrim offers special programs to support the mental and emotional health of you and your family. Resources include behavioral health, substance use treatment, lifestyle management, holistic wellness, support for coping with a stressful health condition or life event, and a 24-hour help line.

Additional resources for support

Behavioral health treatment options

Harvard Pilgrim offers a variety of behavioral health treatment options to support the mental and emotional health of you and your family. Resources include talk therapy, group and family therapy and virtual visits as well as medication and self-care options. 

Behavioral health treatment options

Find a behavioral health provider

Whether you’re seeking treatment for yourself or a family member, we’re here to help our members get the right care at the right time and at the right place or setting. It may also be helpful to talk with your primary care provider (PCP) about how you’re feeling. Your PCP can explain your options and what type of support might be best for you.

Find a behavioral health provider