Additional resources for support

Harvard Pilgrim offers special programs to help support your mental and emotional health.


The opioid crisis – information and resources

Our framework for approaching the opioid crisis is: prevent, treat and support. We aim to prevent addiction, treat people facing challenges with chronic pain and substance misuse, and support people and their communities in finding solutions.

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24/7 substance use treatment helpline If you or a family member needs help with substance use issues, you can call the Substance Use Treatment Helpline at (855) 780-5955, 24/7/365. This service is free, confidential and staffed by licensed clinicians.
Personal health coaching

Through support, education and motivation, Harvard Pilgrim’s certified personal health coaches help you get more out of life. They get to know you on a personal level through regular phone check-ins and help you make small daily changes that fit your goals and your lifestyle. This is a free service available to any member age 18 and older. They can help with managing weight, smoking cessation, reducing stress, increasing physical activity and other needs.

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Harvard Pilgrim’s AbleTo program provides personalized support to people who are struggling with stressful health conditions or life changes. After a significant illness, life event or health issue, AbleTo can help you feel better, both physically and emotionally. You’ll speak with a qualified professional twice a week for eight weeks by phone or video, from the privacy of your own home, for issues such as managing stress and improving your mood and outlook.

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Living Well

Harvard Pilgrim’s Living WellSM program takes a holistic approach that centers on the whole person, offering high-touch and high-tech ways to connect. This personalized program helps you develop a plan for wellness and guides you every step of the way toward your goals.

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Live and work well

If you need help for yourself or a loved one for a mental health issue, this service by Harvard Pilgrim’s partner, Optum, provides guidance and information including articles, self-care tools, and other mental health and substance use disorder resources.

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24-hour helpline SAMHSA’s National Helpline can be reached at (800) 662-HELP (4357); TTY  (800) 487-4889. This is a confidential, no-cost, 24/7/365 information service in English and Spanish for individuals and family members facing mental and/or substance-use disorders. This service provides referrals to local treatment facilities, support groups and community-based organizations. You can also order free publications and other information.