Our organization continuously evaluates our products in the market, and we have determined that as of Jan. 1, 2022, Harvard Pilgrim Health Care will no longer be offering StrideSM (HMO) Medicare Advantage plans in Massachusetts and Maine.
While Point32Health, the parent company of Harvard Pilgrim Health Care and Tufts Health Plan, has determined that we will no longer make StrideSM (HMO) Medicare Advantage plans available in certain markets, our commitment to these markets is strong and we will continue to offer Harvard Pilgrim commercial and Medicare Supplement plans in Maine and Massachusetts.
In Massachusetts, we will invite existing Medicare Advantage members to join the Tufts Medicare Preferred HMO for 2022. We’re confident that the Tufts Medicare Preferred HMO plans will deliver great value and service for our former StrideSM (HMO) Medicare Advantage members in Massachusetts.
About Tufts Medicare Preferred HMO
The Tufts Medicare Preferred HMO was rated among the top health plans in the country for a sixth year in a row by the Centers for Medicare and Medicaid Services (CMS), receiving 5 out of 5 Stars in their annual Star Quality Ratings for 2021. Tufts Health Plan is one of only two plans in the country to receive this rating for six years in a row, and Tufts Health Plan’s Part D Prescription Drug Plan was the only plan in Massachusetts to also receive 5 Stars.
Assisting members with this change
We’re committed to supporting members in making this transition as smooth as possible. We will be notifying members of the StrideSM (HMO) Medicare Advantage plans of this change by letter beginning on Oct. 2. In Massachusetts, our member notification will include enrollment information for the Tufts Medicare Preferred HMO, and we will also conduct telephone outreach to these StrideSM members to assist them in enrolling and answering their questions.
We also have a dedicated phone line to assist Massachusetts StrideSM members with re-enrollment: 877-442-3145; please feel free to direct these members to this information line for assistance.
As the Tufts Medicare Preferred HMO is not available in Maine, our notification to Stride members will include information on plan options available to them during this year’s Medicare Advantage Annual Enrollment Period.
StrideSM (HMO) plans continuing in NH
The StrideSM (HMO) Medicare Advantage will continue be sold to our New Hampshire members. Please be aware, as well, that members of StrideSM plans in New Hampshire will continue to be able to receive care from providers in other states, such as Maine or Massachusetts, who have been contracted as part of the StrideSM network.
For more information, please refer to this external FAQ.