Harvard Pilgrim Health Care’s medical drug authorization program is managed through an arrangement with CVS Health–NovoLogix. Prior authorization is required for select medical drugs. For detailed information, please refer to the criteria and prior authorization forms posted on our Medical Drug Prior Authorization program webpage.
Please submit authorization requests via phone at 844-387-1435 or fax at 844-851-0882.
Providers may check the status of an authorization request through HPHConnect or by contacting the Provider Service Center at 800-708-4414 and selecting the option for the Referral/Authorization Unit.