New Training and Events Page Features Helpful Videos

Harvard Pilgrim is thrilled to introduce you to the newest undertaking in our ongoing initiative to deliver the best possible experience for our network providers and office staff: the Provider Training and Events page on our provider website.

We strive to be a health plan that’s easy for you to do business with, and this new page aims to further that goal by providing you with information about upcoming provider events, recordings of recent provider meetings and events in case you weren’t able to attend live, and a collection of helpful new training videos.

Training videos with you in mind

Don’t miss out on these short training videos designed to make common transactions a cinch. Videos currently available offer step-by-step guidance on:

And stay tuned, because we have more videos coming!

We value your feedback

As always, we love to hear feedback from our valued providers so we can continue to make improvements in our provider service and satisfaction efforts. The Provider Training and Events page offers you the opportunity to pass along any suggestions you may have for tools and training videos you would like to see developed. We hope to hear from you!

Publication Information

Helen Connaughton,
Director, Network Operations

Annmarie Dadoly,

Joseph O’Riordan,

Kristin Edmonston,
Production Coordinator