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HPHConnect for Brokers

Want to spend less time on paperwork? Interested in seamless transactions with accurate information?

If so, then HPHConnect for Brokers is for you. With 24/7 access, secure HIPAA-compliant systems, and a single username and password, HPHConnect is easy-to-access, secure and simple. Learn more:

Harvard Pilgrim Online Quoting
(CT, MA, ME and NH small groups)

Receive instant quotes and renewals securely from your home, office or your client's office. Create customizable proposals and print or e-mail the quotes to your clients as soon as you receive them. If there's a change in census, you can easily update the information and will immediately receive new rates. You can also view product highlights, detailed summary of benefits and manage group and census data.

Online Commission Statements
Read, print, download and manipulate your commission data in a secure, web-based environment. Online statements are easy to read and look like Harvard Pilgrim paper statements. You can download the summary page and the detailed account specific information directly into a spreadsheet (Excel or PDF) for tracking and accounting purposes.

Electronic Funds Transfer
Receive your commissions via Electronic Funds Transfer (EFT). Through EFT, Harvard Pilgrim deposits your commission payments directly to your account for faster access to your money. It's reliable, timely and can help streamline your bookkeeping.

You are required to fill out a paper form in order to get started. Depending on when Harvard Pilgrim receives your completed form, you can expect to receive your first payment by the next payment cycle or the one thereafter.

HPHConnect Tools
Administer benefits for your clients and eliminate your need for costly and redundant paper-based processes.

  • Enroll new members quickly and easily with Express Enrollment, our paperless self-service feature
  • Manage client rosters and edit employee data.
  • Enroll or disenroll employees and their dependents.
  • Review, verify and approve employees' online enrollment transactions.

Online Billing
Your clients can pay invoices electronically and do away with paper invoices. They can preview bills for accuracy and submit subscriber disenrollments directly through the online bill roster. Clients can set different access rights for viewing billing information and approving payments.

Medicare Supplement Tracker
Conveniently track the status of your Medicare Supplement Enrollment forms online. Easily search by date range and status type to assist your clients better. You may also verify the date member has paid their first premium.

Harvard Pilgrim Online Analytics
Gain valuable insight about plan performance on behalf of your clients with more than 100 subscribers:

  • Easily access a dashboard of key metrics or select from 16 to 20 reports ranging from membership statistics, cost and utilization, prescription drug data and more
  • Get monthly updated, account-specific information whenever needed in either Excel or PDF formats
  • Choose from standard reports or create customized reports
  • Compare your client’s experience against Harvard Pilgrim benchmarks

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Employer Administrative Guide(Updated 5/12/17)

For more info:
Call 1-800-424-7285
E-mail Broker Relations.