Harvard Pilgrim Health Care Home
  HPHConnect
 
  Learn more.
  Sign up for HPHConnect.
Medical Management
E-Transactions
HPHConnect
Pharmacy
For Your Patient
News Center
Network Matters
Newsletter Archives
Newsletter Registration
Newsroom
Office Support
Products
Provider Manual
Medicare Advantage
Research & Teaching
Resources & Links
 
Print    Text Size

Network Matters
News and Information for the
Harvard Pilgrim Health Care Network

June 2016

Harvard Pilgrim’s Telemedicine Coverage


Harvard Pilgrim has partnered with Doctor On Demand to provide medical care to our members through the use of telemedicine, which involves real-time communication between a provider and a patient via synchronous, interactive audio and video telecommunications systems. Doctor On Demand’s network of exclusive telemedicine providers will be available, effective July 1, 2016, as an option for Harvard Pilgrim members seeking medical treatment via video visit. Examples of the types of conditions commonly treated by Doctor On Demand physicians include conjunctivitis, flu, sinus infection, rash, and upper respiratory infections. In support of care coordination, any Harvard Pilgrim member who uses Doctor On Demand’s telemedicine services can elect to have a visit summary forwarded to his or her PCP.

In addition, other providers in our network may also provide telemedicine services, as outlined in our Evaluation and Management Policy. Harvard Pilgrim is also currently developing a dedicated telemedicine payment policy, which will provide further guidance on the delivery and reimbursement of telemedicine services. This policy will be available later this year; look to future issues of Network Matters for more information. If you have any questions, please contact the Provider Service Center at
800-708-4414.

Email this article to a colleague   


Network Matters Archives

Download printer-friendly version

HPHCURRENT EVENTS

GIC Product Updates Effective July 1

Harvard Pilgrim’s Telemedicine Coverage

CT Providers: Member Incentive for Annual Wellness Visit

CLINICIAN CORNER

Clinical Policy and Prior Authorization Updates

Serum IgG Allergy Testing Medical Policy Updated

Substance Abuse Resources and New MA Opioid Bill

OFFICE ASSISTANT

Early Intervention Provider Fee Schedule Update

Notice Required For Skilled Nursing Facility Ownership Changes

PUBLICATION INFORMATION

Eric H. Schultz,
President and Chief Executive Officer

Robert Farias,
Vice President, Network Services

Annmarie Dadoly,
Editor

Joseph O'Riordan,
Writer

Kristin Edmonston,
Production Coordinator