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Patient Safety Program

Harvard Pilgrim Health Care is committed to promoting the delivery of safe, effective health care to all its members and to implementing quality improvement initiatives that monitor and improve the safety of care provided to patients in both inpatient and outpatient settings. Harvard Pilgrim also supports and participates in the activities of the Massachusetts Coalition for the Prevention of Medical Errors and other collaborative efforts to improve the safety of patient care.

Harvard Pilgrim's Patient Safety Initiatives for 2017*
Contains a summary of Harvard Pilgrim's current patient safety activities.

Harvard Pilgrim's Medication Safety Program*
A description of Harvard Pilgrim's Medication Safety Program, a multi-faceted initiative directed at affiliated practitioners and patients to improve patient safety and reduce medication errors.

See Patient Safety Archive for previous patient safety materials, including information about The Leapfrog Group.


Acrobat Reader *Acrobat Reader required to view PDF files. Download latest version free.

Drugs to Be Avoided in the Elderly
Read about the new HEDIS patient safety measure