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Network Matters
News and Information for the
Harvard Pilgrim Health Care Network

November 2014

Reminder: Use of Non-Participating Ambulance Providers 

Using ground ambulance services that do not participate in Harvard Pilgrim’s network can result in higher out-of-pocket costs for your patients. As a reminder, it’s important to use a Harvard Pilgrim contracted ambulance provider when coordinating ground ambulance services for our members, including transportation between facilities, such as hospitals, skilled nursing facilities, and rehab facilities. 

Below is a partial list of the most commonly used ambulance companies that do not participate in Harvard Pilgrim’s network. Please avoid using these ambulance services for Harvard Pilgrim members.

 Partial List of Non-Participating Ambulance Services

 Action Ambulance Service

These ambulance providers do not participate in our network.

Please avoid using these providers for Harvard Pilgrim members.

 Lifeline Ambulance Service  
 MedStar Ambulance  
 Professional Ambulance  
 Patriot Ambulance  
 Trinity EMS Inc  
 Vital Emergency  

Instead, please select a Harvard Pilgrim participating ambulance provider. You can find a complete list of Harvard Pilgrim participating ambulance providers in our Provider Directory.

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