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Network Matters
News and Information for the
Harvard Pilgrim Health Care Network

June 2014

Trainings Available for Connecticut Providers


Harvard Pilgrim welcomes Connecticut providers to our network. As we begin partnering with you, we’re offering a series of webinars to introduce you to Harvard Pilgrim and provide you with the information you and your office staff need to start working with us, including how to submit and track claims, receive authorizations, check eligibility, and use our e-transaction tools, such as HPHConnect.

Please join us for one of the following sessions:

  • Monday, June 16 — 2 p.m.
  • Tuesday, June 24 — 10 a.m.
  • Tuesday, July 1 — 2 p.m.
  • Friday, July 11 — 8 a.m.

Please RSVP at least one week prior to the webinar that you would like to attend by emailing the following information to ctprovider_relations@harvardpilgrim.org:

  • Date of session you would like to attend
  • Names of participant (s)
  • Practice name and address
  • Phone number
  • Email address

Your email confirmation will include the dial-in number, access code, and any other information you’ll need to participate in the webinar.You will need a computer with Internet access to view the educational materials presented during the session.

You can also find information about our webinars on the Connecticut page of our provider website. If you can’t attend one of our webinars, we have posted a video presentation on the website for you to view at your convenience.

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HPHCURRENT EVENTS

Trainings Available for Connecticut Providers

Credentialing of Urgent Care Centers

GIC Product Updates Effective July 1

CLINICIAN CORNER

Prior Authorization Requests for Spine Procedures Accepted Beginning June 23

Substance Abuse and Depression in Primary Care

Physical and Occupational Therapy: Payment for Initial Evaluations

OFFICE ASSISTANT

CMS 1500 (08/05) Form No Longer Accepted

Reminders for Better Claims Processing

PUBLICATION INFORMATION

Eric H. Schultz,
President and Chief Executive Officer

Richard Weisblatt PhD,
Senior Vice President, Provider Network

Annmarie Dadoly,
Editor

Kristin Edmonston,
Production Coordinator