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Home > Providers > Contact Us
Contact Us

Department Phone/E-mail
Provider Service Center
  • Member Eligibility
  • Claims Status
  • EDI/Electronic Submissions
  • Referrals, Authorizations & Notifications
  • Claims Services
  • Credentialing
  • Practice Changes
  • HPHConnect
  • Online Capabilities

1-800-708-4414
email

Account Services/Sales

1-800-637-4751

Main Number

1-888-888-4742

Care Management

1-888-888-4742 x31035

Contracting Consultants or Provider Relations Consultants

MA/RI 1-888-888-4742
ME 1-888-476-2463
NH 1-800-544-9759

Member Services

1-888-333-4742

Mental Health/ Substance Abuse Services

PacifiCare Behavioral Health at
1-888-777-4742

NIA

1-800-642-7543
www.radmd.com

Provider Service Center - One call gets all!
1-800-708-4414

For: Select:

Member Eligibility & Claims Status

Option 2

EDI/Electronic Submission, Authorization, Technical Support, EDI Options

Option 3

Referrals, Authorizations and Notifications

Option 4

Claims Services, Credentialing and Practice Changes

Option 5 (e-mail)

HPHConnect Service Center: Using HPHConnect, Registration Passwords, Technical Support

Option 6

Review of Online Capabilities

Option 7

If you have comments, questions or suggestions about Harvard Pilgrim for Providers, e-mail us at editorclinresources@harvardpilgrim.org.

Addresses and Directions

Hartford, CT
Harvard Pilgrim Health Care
City Place II
185 Asylum Street, 2nd Floor, Hartford, CT 06103
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Quincy, MA
Harvard Pilgrim Health Care
1600 Crown Colony Drive, Quincy, MA 02169
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Wellesley, MA
Harvard Pilgrim Health Care
93 Worcester St., Wellesley, MA 02481
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Worcester, MA
Harvard Pilgrim Health Care
Harrington Corner Building
427 Main Street, Suite 200, Worcester, MA 01608
508-755-2715
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Boston, MA
Harvard Pilgrim Health Care Institute
133 Brookline Ave., Boston MA 02215
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Portland, ME
Harvard Pilgrim Health Care
1 Market St., 3rd Floor, Portland, Maine 04101
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Manchester, NH
650 Elm Street, Suite 700
Manchester, NH 03101-2596
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