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Network Matters
News and Information for the
Harvard Pilgrim Health Care Network

November 2013

Your Feedback is Important to Us


Beginning November 2013 through January 2014, Harvard Pilgrim is conducting its annual Provider Office Survey and may ask your practice to participate. Harvard Pilgrim has selected the research firm Anderson Robbins Research, LLC, to conduct the telephone survey, which has been significantly shortened this year to take approximately 10-15 minutes. 

If you are selected to participate, we’ll be asking to speak with the person in your office who has the most frequent interaction with Harvard Pilgrim on matters such as claims processing, care and utilization management, or resolving service issues (for example, your office manager).

Your participation is vital to helping Harvard Pilgrim enhance our operations and provide better service to providers.

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PUBLICATION INFORMATION

Eric H. Schultz,
President and Chief Executive Officer

Richard Weisblatt PhD,
Senior Vice President, Provider Network

Annmarie Dadoly,
Editor

Kristin Edmonston,
Production Coordinator