As a reminder to HPHConnect main office contacts, last month Harvard Pilgrim changed the way new user accounts are confirmed in HPHConnect. You are no longer required to send in a user agreement for each user who requires an HPHConnect account.
Any additional user added to your existing HPHConnect account is automatically confirmed and will be required to sign an electronic HPHConnect User Agreement upon their first login. Please note, however, that users who function as the main office contact (Office Manager, Clinician, and Clinical Designee) are still required to sign a user agreement.
For more information, please review the HPHConnect Overview section of the Provider Manual as well as the How to Add, Delete and Modify Users User Guide.