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Network Matters
News and Information for the
Harvard Pilgrim Health Care Network

August 2013

Reminder: Maintain Up-To-Date Panel Status Information

Keeping provider enrollment information up-to-date with Harvard Pilgrim allows us to ensure the accuracy of our online Provider Directory and helps us better serve our members. An incorrectly listed panel status prevents members from knowing whether or not a practice is accepting new patients.

If you are a registered HPHConnect user, you can review the information that we have currently for your practice—including panel status, practice address, and billing address— using the Provider Analytics tool. (Please refer to the Provider Analytics Guide for more information.)

If your panel status or any other information needs updating, please complete a Provider Change Form and submit it to Harvard Pilgrim (notification of panel status changes should be submitted at least 30 days in advance of the change). Please call the Provider Service Center at (800) 708-4414 with any questions.

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Reminder: Maintain Up-To-Date Panel Status Information


Intralesional Injection Procedures: No Prior Authorization Required

Medical Criteria for Electric and Myoelectric Prosthetics

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New Prior Authorization Requirement for Six Medications

Gastric Emptying Payment Policy Update

P&T Committee Updates

Specialty Pharmacy Updates

Recognizing Postpartum Depression in the Primary Care Setting


Changes to HPHConnect New User Accounts

Qualitative Drug Screen Testing


Eric H. Schultz,
President and Chief Executive Officer

Richard Weisblatt PhD,
Senior Vice President, Provider Network

Annmarie Dadoly,

Kristin Edmonston,
Production Coordinator