Keeping provider enrollment information up-to-date with Harvard Pilgrim allows us to ensure the accuracy of our online Provider Directory and helps us better serve our members. An incorrectly listed panel status prevents members from knowing whether or not a practice is accepting new patients.
If you are a registered HPHConnect user, you can review the information that we have currently for your practice—including panel status, practice address, and billing address— using the Provider Analytics tool. (Please refer to the Provider Analytics Guide for more information.)
If your panel status or any other information needs updating, please complete a Provider Change Form and submit it to Harvard Pilgrim (notification of panel status changes should be submitted at least 30 days in advance of the change). Please call the Provider Service Center at (800) 708-4414 with any questions.