Harvard Pilgrim Health Care Home
  Learn more.
  Sign up for HPHConnect.
Medical Management
For Your Patient
News Center
Network Matters
Newsletter Archives
Newsletter Registration
Office Support
Provider Manual
Medicare Advantage
Research & Teaching
Resources & Links
Print    Text Size

Network Matters
News and Information for the
Harvard Pilgrim Health Care Network

August 2013

Changes to HPHConnect New User Accounts

Attention HPHConnect main office contacts, effective August 19, 2013, Harvard Pilgrim is changing the way new user accounts are confirmed in HPHConnect. You will no longer be required to send in a user agreement for each user who requires an HPHConnect account.

Any additional user added to your existing HPHConnect account will be automatically confirmed; each user will be required to sign an electronic HPHConnect User Agreement upon their first login. Please note, however, that users who function as the main office contact (Office Manager, Clinician, and Clinical Designee) will still be required to sign a user agreement.

For more information, please review the HPHConnect Overview section of the Provider Manual as well as the How to Add, Delete and Modify Users User Guide. Because we’ve updated the process for adding a user, please check these resources before trying to add a new user.

Email this article to a colleague   

Receive Network Matters by e-mail

Network Matters Archives

Download printer-friendly version


Cardiac Medication Adherence Report Now Available

Reminder: Maintain Up-To-Date Panel Status Information


Intralesional Injection Procedures: No Prior Authorization Required

Medical Criteria for Electric and Myoelectric Prosthetics

TMS Now Covered with Prior Authorization

Continuous Glucose Monitoring Systems

New Prior Authorization Requirement for Six Medications

Gastric Emptying Payment Policy Update

P&T Committee Updates

Specialty Pharmacy Updates

Recognizing Postpartum Depression in the Primary Care Setting


Changes to HPHConnect New User Accounts

Qualitative Drug Screen Testing


Eric H. Schultz,
President and Chief Executive Officer

Richard Weisblatt PhD,
Senior Vice President, Provider Network

Annmarie Dadoly,

Kristin Edmonston,
Production Coordinator