Harvard Pilgrim Health Care Home
  HPHConnect
 
  Learn more.
  Sign up for HPHConnect.
Medical Management
E-Transactions
HPHConnect
Pharmacy
For Your Patient
News Center
Office Support
Provider Relations
Join Harvard Pilgrim's Provider Network
Partnering with Harvard Pilgrim in Connecticut
Provider Welcome Materials
Products
Provider Manual
Medicare Advantage
Research & Teaching
Resources & Links
 
Print    Text Size
Tools
 

Find helpful administrative and clinical resources that can assist you with a wide range of topics related to key contacts, e-transactions/e-services, payment policies, products, and more.

Administrative

A Guide to Harvard Pilgrim Member ID Cards
(i.e., by plan)
 
A Commercial Plans Guide to Provider Services
(i.e., channels/plans/e-transactions)

A National Plans Guide to Provider Services
(i.e., channels/plans/e-transactions)
 
A Senior Plans Guide to Provider Services
(i.e., channels/plans/e-transactions)


(i.e., HPHConnect Web-based application)
Keys to Success 
(i.e., administrative best practices; resources)

Payment Policies
(i.e., payment methodology (A-Z))

Clinical

Behavioral Health Care Options
(i.e., resources)

 
Key Contacts
Provider Service Center
(800) 708-4414
Referral & Authorization Requests
(800) 708-4414
Behavioral Health Care Resources
(888) 777-4742
Care Management
(888) 888-4742,
Ext. 31035
EDI Team
(800) 708-4414
(Option 1; then press 3)
HPHConnect
(800) 708-4414
(Option 1; then press 6)
Provider Relations Consultants (PRC)
  • CT
    (877) 594-7190
  • MA/RI
    (888) 888-4742
  • ME
    (888) 476-2463
  • NH
    (800) 544-9759
Who's my Provider Relations Consultant?
Key Contacts Directory (Download)