Effective immediately, providers submitting Electronic Data Interchange (EDI) claims through a clearinghouse for members whose products are administered by Health Plans, Inc. (HPI) may use payer ID 04271 to submit claims directly to Harvard Pilgrim for routing to HPI.
Providers already submitting claims directly to Harvard Pilgrim can now use their direct connection to Harvard Pilgrim to submit claims for routing to HPI. EDI submitters will no longer be required to separately transmit claims to HPI. This new service will improve administrative efficiency by reducing the number of claims returned for resubmission.
When EDI claims are sent to Harvard Pilgrim, providers will receive the normal Harvard Pilgrim EDI claim acknowledgment reports—CS837 and 277ACK—and claims will go through Harvard-Pilgrim-standard edit validations.
Please note that this service applies only to EDI claims. Paper claims sent to Harvard Pilgrim for members whose products are administered by HPI will be returned for resubmission to HPI.
Please call HPI at (800) 532-7575 with any questions about adjudication and payment of claims.