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Remittance Advice
  • 835 ERA (Electronic Remittance Advice) reports final claim adjudication results, paid or denied, to allow the provider “system” to auto post claim adjudication.
  • Our in house team of EDI Analysts are available to answer your questions Monday-Friday, 8AM-5PM.
  • Manage accounts receivable with state-of-the-art reporting.

Important Notes:

  • If you are an out of network provider who renders services outside of the 6 New England states, please contact United Health Shared Services at 800-693-5254 or visit their website www.uhis.com to inquire about 835 enrollment.
  • If you are currently enrolled for electronic funds transfer (EFT), you do not need to enroll for 835ERA through Harvard Pilgrim Health Care. Please refer to our EFT page for more information.
  • If you are a behavioral health provider, please contact United Behavioral Health at 888-777-4742 to inquire about 835 enrollment.

E-Channel Connectivity

  • HPHConnect Document Manager
  • EDI-Direct SFTP
  • EDI-Direct CAQH CORE SOAP - Phase II & Phase IV
  • EDI-Direct CAQH CORE MIME - Phase II
  • NEHEN & NEHENNet
Additional Resources:

To enroll for Electronic Remittance Advice:

Call the EDI team at 800-708-4414, option 1, option 3, or email edi_team@hphc.org


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E-Contacts
EDI Team
(800) 708-4414
(Option 1; then
press 3)

HPHConnect
(800) 708-4414
(Option 1; then
press 6)

NEHEN
781-907-7210
www.nehen.org


Resources:

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