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Mail Service Prescription Drug Program

Harvard Pilgrim's Mail Service Program is administered by Walgreens for maintenance medications and health products. The program includes:

  • Delivery of a 90-day supply of medications to your patient's home

  • Easy ordering online, by mail or by phone

  • Free standard shipping on all prescription orders

  • Copay savings

To order a prescription for your Harvard Pilgrim patient, call 1-877-347-3216 (TTY: 877-517-9301). Be sure to prescribe a 90-day supply, plus refills when appropriate.

Please note: Effective 10/1/17, Harvard Pilgrim’s new mail order pharmacy will be MedImpact Direct Mail. Existing re-fills will be transferred from Walgreens Mail to MedImpact Direct Mail.

New prescriptions:
fax: (888) 783-1773
call: (855) 873-8739
Order form

Please note: certain controlled substances and other prescribed medications may be subject to dispensing limitations, exclusions or restrictions as required by state and federal law or benefit plan design.

Mail Service Order Forms
Provider/Prescriber form
Member form