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E-Transactions

Sending electronic transactions results in fewer errors, more control over data accuracy, improved cash flow, and lower operating costs. Electronic transactions may be submitted directly to Harvard Pilgrim through a preferred e-channel or indirectly through an intermediary. The chart below identifies the preferred channels for the following electronic transactions:

E-Channel

Transactions

Registration

EDI -Direct

SFTP – Secure File Transfer Protocol

837I/837P, 835

Call the EDI Team at 1-800-708-4414, option 1, option 3 or email
edi_team@harvardpilgrim.org


Additional information: Trade Partner Agreement, EDI enrollment form and Companion Guide

CAQH CORE IV SOAP

270/271, 276/277, 278, 837I/837P & 835

CAQH CORE II SOAP

270/271, 276/277 & 835

CAQH CORE II MIME

HPHConnect

Document Manager (Batch)

270/271, 276/277, 837I/837P, 835

Register here

Direct Data Entry (DDE)

single professional claim entry

NEHEN

Batch

270/271, 276/277, 835, 837I/837P

781-907-7210
email: nehen@maehc.org www.nehen.org

Real Time

270/271, 276/277, 278

Direct Data Entry (DDE)

single professional claim entry

To initiate a request to submit transactions directly or for other questions: call the EDI team at 800-708-4414, option 1, option 3, or email edi_team@harvardpilgrim.org.

Claims Processing and Maintenance Schedules

E-Contacts
EDI Team
(800) 708-4414
(Option 1; then
press 3)

HPHConnect
(800) 708-4414
(Option 1; then
press 6)

NEHEN
781-907-7210
www.nehen.org


Resources:

System Security: Information on Updating Your Browser

FAQ HPHConnect Redesign 2.1.19

HPHConnect: New Look and Improved Features Flyer