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Shared Decision Making

Harvard Pilgrim is dedicated to continually improving the quality of care our members receive and fostering the highest possible level of member satisfaction. One vital method of maintaining members’ satisfaction with their care is helping them understand the risks and benefits of different treatment options so they can make informed health decisions.

To that end, Harvard Pilgrim has made a valuable shared decision-making tool available to our members, in partnership with Healthwise, a leader in delivering actionable health care information. These tools aid providers and their patients in making health care decisions together — decisions based on patients’ preferences and values and the most relevant scientific evidence available.

Certified Decision Aids

Healthwise is one of the first organizations in the nation to receive certification for its evidence-based patient decision aids. Below you will find examples of decision-making aids available through the Healthwise Knowledgebase for our most commonly sought procedures. The Healthwise Knowledgebase is also available to our members on our website under Health Topics A-Z.

Patient Decision Aid Organization Audience Description

Back and Neck Pain


Members, Anesthesiology, Neurologists, Neurosurgeons, Orthopedic, Pain Medicine, Physical Medicine and Rehab Tool provides options on how to manage, treat, and avoid back and neck pain, and questions to ask before obtaining testing

Obesity: Should I Have Weight-Loss Surgery?

Members, Gastrointestinal Surgeons, Primary Care Physicians, Specialists in Bariatric Surgery Tool offers information on the health risks related to obesity and options for weight loss and treatment

While we have selected Back and Neck Pain and Obesity to highlight here, the Healthwise Knowledgebase offers decision-making aids for a wide variety of conditions and procedures, including Blood and Lymph System, Cancer, Mental and Behavioral Health, Diabetes, Heart and Circulation, and more.