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Provider Welcome Materials

Welcome to Harvard Pilgrim Health Care’s provider network! Upon being enrolled in our network, you will receive a welcome letter and flyer directing you here for reference materials to help you get started with us. We’ve included links explaining how to make referrals, submit notifications and request authorizations, register for our electronic tools and sign up for electronic payment, receive our monthly provider e-newsletter, and more. We encourage you to review the following resources and share this site with your office staff:

Useful resources

Key Contacts
Provider Service Center
(800) 708-4414
Referral & Authorization Requests
(800) 708-4414
Behavioral Health Care Resources
(888) 777-4742
Care Management
(888) 888-4742,
Ext. 31035
EDI Team
(800) 708-4414
(Option 1; then press 3)
(800) 708-4414
(Option 1; then press 6)
Provider Relations Consultants (PRC)
  • CT
    (877) 594-7190
  • MA/RI
    (888) 888-4742
  • ME
    (888) 476-2463
  • NH
    (800) 544-9759
Who's my Provider Relations Consultant?
Key Contacts Directory (Download)