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Billing Agencies and Third-Party Representatives

To register as a billing agency or third-party representative:

  1. Begin by downloading and completing the Enrollment Form.
  2. Enrollment Form, download and complete the Privacy and Security Agreement.
  3. Next, download and complete the Identification of Third-Party Representative Form, which must be signed by the provider/practice. 
  4. Then complete the complete the online registration to create an account, including username and password. During this process, you’ll need to print your User Security Agreement(s), which must be signed and completed.
  5. Please submit the completed Enrollment Form, Privacy and Security Agreement, Identification of Third-Party Representative Form, and User Security Agreement(s) to Harvard Pilgrim via fax at 1-866-884-3844, or via email at Provider_eBusiness_Services@HarvardPilgrim.org.

For more complete information to assist you throughout this process, refer to these registration instructions.


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E-Contacts
Provider Service Center
(800) 708-4414
(option 1; then option 7)
EDI Team
(800) 708-4414
(Option 1; then
press 3)
HPHConnect
(800) 708-4414
(Option 1; then
press 6)
NEHEN or NEHENNet
781-907-7210
www.nehen.org