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Learning Center

Welcome to our multimedia Learning Center for members! This “go-to” resource is designed to help you make the most of your plan, get healthier and become a better-informed health care consumer.

Urgent Care
Urgent Care Alternatives to emergency care

New Member video
New Members We want you to make the most of your plan

Choosing a Plan
Choosing a health plan – Which health plan is right for you

Primary Care Providers (PCPs)
– how to find one, how to access specialty care and how to change a PCP

Deductibles – how they work, and what kind of services count toward deductibles

Preventive Care
Preventive care
– why it matters to your well-being and your wallet, and how it’s different from diagnostic care

Health Questionnaire
Harvard Pilgrim’s Health Questionnaire
– how it can help you take steps toward better health
Now iKnow
Now iKnowSM learn how you can shop for health care and plan for out-of-pocket costs
(for members in participating employer groups only) – how the plan works, including provider tiering
Focus Network - MA
Focus Network - MA – Focus MA product overview
Health Coach
Personal Health Coaching – how a certified Harvard Pilgrim coach can help you set and reach health improvement goals.