What it is
Aspire Health is one of the nation’s largest non-hospice community-based palliative care organizations. Harvard Pilgrim is partnering with them to offer specialized coordination and co-management of care, 24/7 access to clinicians and a focus on the physical and emotional needs of patients with advanced stages of illness. This model of care leads to better health outcomes and higher satisfaction for patients throughout their health care journey, as well as a reduction in employee absences and total medical costs.
How it works
Patients, caregivers and family can all have peace of mind, knowing they have the support they need to navigate complex medical decisions. This means:
- Round-the-clock access to Aspire Health’s care team, including in-home, virtual and phone-based support.
- Help managing symptoms and access to a provider who can prescribe medications.
- Coordination of care among all doctors, in-home care and support services.
- Resources to address members’ questions about their illness, help them make informed choices and ensure they understand the community resources available to them.
- Care planning with discussion about health care goals, preparing for the unexpected and assistance with advance directives.
- Fewer hospitalizations and emergency room visits, leading to lower out-of-pocket costs for members.
Aspire has extensive experience serving patients with a wide range of conditions, such as cancer, congestive heart failure, chronic obstructive pulmonary disease (COPD), dementia, chronic or end-stage renal disease, chronic or end-stage liver disease, stroke and other neurologic illnesses.
Aspire Health services are available at no additional cost to all fully insured employer groups and no cost sharing for members.
How members can access Aspire Health
Harvard Pilgrim members (ages 18 and older) are referred to Aspire by a Harvard Pilgrim care manager, a primary care provider (PCP) or specialist, or based on claims history, and will be invited to participate in this voluntary program.
Questions?
Contact your Harvard Pilgrim representative to learn more.