Frequently Asked Questions
The new organization will strive to create a preeminent, nonprofit regional health services organization focused on improving affordability, increasing access to high quality health care, and enhancing member experience.
The new organization will serve close to 2.4 million members in Massachusetts, Maine, Connecticut, New Hampshire and Rhode Island; offering employer-sponsored plans, Medicare and Medicaid plans, Qualified Health Plans, and plans for those who are dually eligible for Medicare and Medicaid.
Below are frequently asked questions which will be updated as new information becomes available. Please check back here for most recent updates.
How is the COVID-19 outbreak impacting the timing of the combination?
Why are Tufts Health Plan and Harvard Pilgrim combining? What value will the new company bring to the marketplace?
Where do Tufts Health Plan and Harvard Pilgrim stand currently within the combination process?
Who will lead the new organization?
Will there be any member impact at date of close?
Product, Plans and Network
Will the Tufts Health Plan and Harvard Pilgrim provider networks combine upon close?
What plans and products will be available to my clients upon close?
Sales, Renewals and Compensation
What will happen if I have a renewal or new business account for Tufts Health Plan or Harvard Pilgrim right before the transaction closes or soon after?
What will happen to my 2021 broker compensation program?
When and how will combination updates be communicated to brokers?